I keep getting prompted to subscribe on a Mac, and I already have ages ago.

I found another topic that asked about this same issue here but it has been closed. It's happening multiple times a day- any assistance would be greatly appreciated.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

Comments

  • jack.plattenjack.platten

    Team Member

    Hi @ducaltoid:

    This would likely be occurring due to having a standalone vault synced with Dropbox or iCloud in your 1Password app still. Does this sound accurate with the vaults you currently have in 1Password for Mac?

    If this is the case, after ensuring that all of your data in your 1Password account is accurate complete, follow these steps in 1Password for Mac:

    1. From the menu bar, choose Vault > Switch to Vault > Primary.
    2. Choose Vault > Delete Vault.

    Let me know how that goes!

    Jack

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