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Support email from 1password website

landi_uk
landi_uk
Community Member
in Memberships

Hi

I sent a support question about adding a Yubikey via email route from the 1Password website.

I am a little concerned to get an auto response mail with the below:
"Thanks for taking the time to contact us about canceling your 1Password membership. My human friends have received your message and are working as quickly as possible to get back to you."

I hope this isn't going to be dealt with as a cancel request !!!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

Comments

  • Jack.P_1P
    Jack.P_1P

    Hey @landi_uk:

    Thanks for following up on this. I've located your conversation with us, and ensured that it's been forwarded to the appropriate team to help you out with adding your Yubikey. Let me know if you need anything further!

    Jack

    ref: FWY-68261-314

  • landi_uk
    landi_uk
    Community Member

    Thank you Jack

    Was more concerned about the account being cancelled after receiving that email :-)

    Ian

  • Jack.P_1P
    Jack.P_1P

    You got it @landi_uk! :chuffed:

This discussion has been closed.