Hey @LordOfTheFiles, it's good to hear things are working better now. Please don't hesitate to reach out to us with your logs if the issue appears again. We're always happy to help!
That definitely isn't the experience we want you to have when using 1Password. I'd like to ask you to collect a console log from 1Password for Safari, so we can take a closer look at what could be going on. Follow the steps here: Save a console log for 1Password in your browser
After saving your console log, attach it to an email addressed to support+forum@1password.com. Include a link to this thread: https://1password.community/discussion/126959/1password-safari-sometimes-just-hangs#latest and your username: LordOfTheFiles. After sending your message, you'll receive a reply from BitBot with a support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to connect your conversation here with your email conversation. Thanks!
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Hey @LordOfTheFiles, it's good to hear things are working better now. Please don't hesitate to reach out to us with your logs if the issue appears again. We're always happy to help!
Hey @LordOfTheFiles, it's good to hear things are working better now. Please don't hesitate to reach out to us with your logs if the issue appears again. We're always happy to help!
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Thanks Jack. The issue isn't happening right now but I'll do this if it recurs. Thnaks
Thanks Jack. The issue isn't happening right now but I'll do this if it recurs. Thnaks
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Hi @LordOfTheFiles:
\n\n
That definitely isn't the experience we want you to have when using 1Password. I'd like to ask you to collect a console log from 1Password for Safari, so we can take a closer look at what could be going on. Follow the steps here: Save a console log for 1Password in your browser
\n\n
After saving your console log, attach it to an email addressed to support+forum@1password.com. Include a link to this thread: https://1password.community/discussion/126959/1password-safari-sometimes-just-hangs#latest and your username: LordOfTheFiles. After sending your message, you'll receive a reply from BitBot with a support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to connect your conversation here with your email conversation. Thanks!
That definitely isn't the experience we want you to have when using 1Password. I'd like to ask you to collect a console log from 1Password for Safari, so we can take a closer look at what could be going on. Follow the steps here: Save a console log for 1Password in your browser
\n\n
After saving your console log, attach it to an email addressed to support+forum@1password.com. Include a link to this thread: https://1password.community/discussion/126959/1password-safari-sometimes-just-hangs#latest and your username: LordOfTheFiles. After sending your message, you'll receive a reply from BitBot with a support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to connect your conversation here with your email conversation. Thanks!
\n\n
Jack
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Jack_P_1P1Password Team
