1password safari sometimes just hangs
Any clue why this happens? 1password just flat out refuses to open half the time: https://cln.sh/FpEwLR
1Password Version: 8.5.0
Extension Version: 2.2.3
OS Version: 12.2
Comments
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Hi @LordOfTheFiles:
That definitely isn't the experience we want you to have when using 1Password. I'd like to ask you to collect a console log from 1Password for Safari, so we can take a closer look at what could be going on. Follow the steps here: Save a console log for 1Password in your browser
After saving your console log, attach it to an email addressed to
support+forum@1password.com. Include a link to this thread:https://1password.community/discussion/126959/1password-safari-sometimes-just-hangs#latestand your username:LordOfTheFiles. After sending your message, you'll receive a reply from BitBot with a support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to connect your conversation here with your email conversation. Thanks!Jack
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Thanks Jack. The issue isn't happening right now but I'll do this if it recurs. Thnaks
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Hey @LordOfTheFiles, it's good to hear things are working better now. Please don't hesitate to reach out to us with your logs if the issue appears again. We're always happy to help!
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