Invitations are not working

ww86
ww86
Community Member
edited February 2022 in Business and Teams

Hi, We are not able to send any invites to any new users, we troubleshooting everything, checked quarantine, checked spam. A email log search shows that the invites are not being sent at all.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

Comments

  • ag_max
    ag_max

    Hi @ww86,

    We will be happy to help investigate this email delivery problem. To avoid sharing your account information here, can you have an administrator or account owner (if you're not in either group) send us an email to businesssupport@1password.com from your account's registered email address so we can continue the conversation there?

    After you or your colleague have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

This discussion has been closed.