I can’t edit a password in Safari 15.x running on iOS 15.2.1

regmikewall
regmikewall
Community Member
edited February 2022 in Lounge

When I try to edit a password after I click on the icon in the tool bar (not the 1Password app icon in the dock), I am sent to the “start page”. What is going on?

ALSO, the correct password is in the 1Password application when I click on the icon in the dock and search for it, QUESTION why isn’t 1Password associated with the app and the 1Password associated with the 1Password icon in Safari? Aren’t they supposed to be the same? If not how do I sync them?

Can’t get extension version, when I click on settings, I am taken to the Start page
Thanks in advance for your help

Michael

1Password Version: 7.9.5
Extension Version: ???
OS Version: IPad iOS 15.2.1

Comments

  • Jack.P_1P
    Jack.P_1P

    Hi @regmikewall:

    Thanks for reaching out! It looks like you've emailed us about this as well, so to avoid duplicating our efforts, I'm going to close this thread, and we'll get back to you soon. Keep an eye out for a reply from us, with [#KWK-96861-663] in the subject line. Cheers!

    Jack

    ref: KWK-96861-663

This discussion has been closed.