Browser (Safari) fill-in broken: selection is not entered into input fields
While the (Safari) browser extension does show the correct credentials (to fill in) in input fields, it does nothing when I select an entry (no fill in).
1Password Version: 80400033 (Nightly) Extension Version: (Safari) 2.1.3 OS Version: macOS Big Sur 11.6.1
Can you please try the following:
1. Restart your computer.
2. Open and unlock the 1Password desktop app.
3. Open Safari, then right-click the 1Password extension icon in Safari's toolbar and select "Settings".
4. In the settings page that opens, turn off the "Integrate with 1Password app" option, then turn it back on.
5. Test and see if things are working properly now.
In case the issue persists, can you please send us the following via email to mailto:support+x@1password.com:
- A short video showing the issue(s) you are having. If the video is larger than 20mb, upload it to a file storage service, make it public and provide the link.
- A diagnostics report from the 1Password desktop app after reproducing the issue; Open the app -> Preferences -> Advanced -> Send diagnostics -> Attach the diagnostics to the email.
- The extension's log in Safari after reproducing the issue; Go to Safari's preferences -> Advanced -> Enable develop menu. Then click the Develop menu in the menu bar and select "Web extensions background page" -> 1Password -> Console. Save the console's content as a log or a text file and attach it to your email.
Does this happen on all sites or just one? If one, can you please send a email to mailto:support+filling-site@1password.com with listing the site in question.
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extension doesn't copy password from Login entry in non-All Vaults vault","id":"message:110813","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:110813","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:9687"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:110813"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:110813"},"body":"
Hello, \nThis is a very specific thing I've noticed. Basically, I have a vault which is not included in \"show all vaults\" or whatever the setting is called. I have a login entry in this vault which has no URL entered (intentionally), so I have to copy/paste the username and password into the site. This is all fine, but as of the most recent updates, it won't copy the password after I've copied the username and pasted that already...
\n\n\n
Have 1Password (desktop app and linked browser extension) unlocked.. latest stable Firefox, if that matters.
\n
Go to website, click login... it doesn't auto-fill, as expected since I don't have a URL in the entry.
\n
Click the 1P extension button in my browser, type the entry name into the search bar... it doesn't find it, as expected, since it's in a vault that doesn't show in All Vaults or whatever.
\n
Click \"search everything\" to search alllll the vaults. It finds the entry.
\n
Click on the username, it pops up \"copied username\"... paste into the website's login form. All good so far.
\n
Click the 1P extension button again, and it's still on that login entry. Click the password to copy it, it shows the little \"indentation\" on the password field showing that I'm interacting with it, while the mouse is pressed down, but the \"copied password\" thing never pops up.
\n
Click into password field on the website, paste, and it pastes the username again instead of the password.
\n\n\n
If I go back to the entry again, and click the password FIRST, it does copy it and then pastes successfully. But in this specific case above, it doesn't. I've even tried clicking on the password multiple times, and it just does the mouse-interaction gray/indentation thing but doesn't copy.
\n\n
I hope I've described this okay... can anyone reproduce this?
Hello, \nThis is a very specific thing I've noticed. Basically, I have a vault which is not included in \"show all vaults\" or whatever the setting is called. I have a login entry in this vault which has no URL entered (intentionally), so I have to copy/paste the username and password into the site. This is all fine, but as of the most recent updates, it won't copy the password after I've copied the username and pasted that already...
\n\n\n
Have 1Password (desktop app and linked browser extension) unlocked.. latest stable Firefox, if that matters.
\n
Go to website, click login... it doesn't auto-fill, as expected since I don't have a URL in the entry.
\n
Click the 1P extension button in my browser, type the entry name into the search bar... it doesn't find it, as expected, since it's in a vault that doesn't show in All Vaults or whatever.
\n
Click \"search everything\" to search alllll the vaults. It finds the entry.
\n
Click on the username, it pops up \"copied username\"... paste into the website's login form. All good so far.
\n
Click the 1P extension button again, and it's still on that login entry. Click the password to copy it, it shows the little \"indentation\" on the password field showing that I'm interacting with it, while the mouse is pressed down, but the \"copied password\" thing never pops up.
\n
Click into password field on the website, paste, and it pastes the username again instead of the password.
\n\n\n
If I go back to the entry again, and click the password FIRST, it does copy it and then pastes successfully. But in this specific case above, it doesn't. I've even tried clicking on the password multiple times, and it just does the mouse-interaction gray/indentation thing but doesn't copy.
\n\n
I hope I've described this okay... can anyone reproduce this?
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Browser extension doesn't copy password from Login entry in non-All Vaults vault","moderationData":{"__ref":"ModerationData:moderation_data:110820"},"body":"
blz Glad it's working now :) Feel free to reach out again if you need help. Have a good day.
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I'm now on extension 2.3.2 and it's working. Weird... thank you though!
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blz Not a problem at all! Please send it at your convenience.
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Sure, it may be tomorrow before I can do it, but I'll send it
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blz Very weird. Can you create a screen recording of the behavior and send it over to us? I'd also like to ask you to include a diagnostics report from your Mac: https://support.1password.com/diagnostics/
\n\n
Attach the video and diagnostics to an email message addressed to mailto:support+forum@1password.com. With your email please include:
\n\n
\n
A link to this thread: https://1password.community/discussion/127561/browser-extension-doesnt-copy-password-from-login-entry-in-non-all-vaults-vault#latest
\n
Your forum username: blz
\n
\n\n
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!
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Same behavior. So strange! (Extension is now 2.3.0; Firefox 98.0.2)
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Hey blz sorry for the delay in getting back to you. The behavior that you're describing is quite strange, but since there have been some updates to the extension since you wrote in, I'd like for you to test things out again.
\n\n
Just so you know, I was unable to replicate this in the latest stable and beta releases, but I definitely want to know what your experience is. Please keep me up to date on how things go!
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