Considering to upgrade to 7 and beyond.
Been a long time standalone user, is there a discounted price for upgraders?
Thanks for being a fan of us for so long. In recognition of you supporting us all these years, we do offer a special trade-in discount for your license. Simply email our dedicated migration team at [email protected] your license, and enjoy 50% off your first 3 years. After emailing in, you'll receive a reply from BitBot, our friendly support assistant, with a support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to connect the dots and ensure your message has made it to the right place. Thanks again!
Great to hear that.
But realised I'd purchased it from the Mac App Store.
Don't have a license to send over.
Is there another way for App Store purchase?
We'd be happy to help. Just send us an email at the address above mentioning that you had purchased from the App Store, and we'll take a look at what we need from you to get the ball rolling on the discount offer. Thanks for following up, and thanks again for being a supporter of us for so long!
I do not want to take over this discussion but can you forward my ticket number to the correct channels to get the ball rolling on my account too?
@Jack.P_1P I have sent mail to [email protected], the supportID is #FQM-33819-177
Thanks folks. I see both of your messages have been received by our migration team. They're a little backed up right now but they'll be in touch as soon as possible. Thank you!