1Password 6 and Chrome

System

This discussion was created from comments split from: 1Password 7 (7.9.3) and Chrome (99.0.4844.7) - extension asks for update.

acirovic

I'm having the same issue with the version 6 (6.8.9). Do you plan to fix that version too?

Jack.P_1P

Hi @acirovic:

On March 15, Google released Chrome 99, which contained a new code signing certificate. Because of this change, 1Password 6 for Mac no longer works in Chrome 99 or later. The last update to 1Password 6 for Mac was almost 4 years ago, and as 1Password is a security product, we strongly recommend keeping it up to date.

At this point, updating to 1Password 7 for Mac would be the best option if you want to continue using 1Password in Chrome. Please reach out to us directly at support+tradein@1password.com to discuss the options that are available now. After emailing in, you'll receive a reply from BitBot with a support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to connect the dots and locate your email conversation.

Just as an additional note, I've split your post out into a new thread.

Jack

acirovic

I received the reply, the support ID is [#FYF-84188-236].

ag_tommy

@acirovic

Thanks for that. i was able to locate your submission. Please continue to work with colleagues via email. They will be able to help.

ref: FYF-84188-236