Unable to Add Yubikey
As the title says I am unable to add a Yubikey, I get an error. I have already added aan authenticator app.
Failed to add security key.
LegacyServerError: An unexpected server error was encountered.
I'm using thye latest Firefox 98.02 if that's any help.
1Password Version: 8.6.0
Extension Version: 2.3.0
OS Version: Windows 11 OS Build 22000.556 Version 21H2
Comments
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Hey @GhostFart:
Thanks for reaching out! This definitely seems odd, and I'd be happy to investigate further with you. Just to rule everything out, are you able to add your Yubikey to your 1Password account if you use a different web browser like Chrome? Let me know, and I can dig in further if adding your Yubikey doesn't work with Chrome!
Jack
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Hi thanks for replying...Yes I was able to add 2 Yubikeys succesfully using Chrome. Not ideal though as I don't use Chrome,
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Hey @GhostFart:
Thanks for confirming. After you've added your Yubikeys using Chrome, they can be used in Firefox. This is something we're investigating, and hope to have sorted out soon, but now that you've added your security keys, you should be all set. Thanks again for reaching out, and please get in touch if there's anything you need in the future!
Jack
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Thanks, that's good to know, thanks for the help.
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You're very welcome @GhostFart!
Jack
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