Reset 2FA for family account

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leizem
leizem
Community Member
in Families

Hello,

How can I Reset 2FA for my family account?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

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  • [Deleted User]
    [Deleted User]
    Community Member
    Options

    @leizem You can turn-off 2FA from any 1Password browser or app that you have already authorised.

    At 1password.com click on your account name in the top right -> My Profile -> More Actions -> Manage Two-Factor Authentication

    The instructions vary for each app, but you'll find it under Settings -> Accounts -> [Your account name]

    https://support.1password.com/two-factor-authentication/

  • leizem
    leizem
    Community Member
    Options

    I can't sign in to any browser.

    And I can't find this option on Windows app.

  • [Deleted User]
    [Deleted User]
    Community Member
    Options

    @leizem In 1Password for Windows 7 you can find it under Account -> [Account name] -> Turn off two-factor authentication

  • leizem
    leizem
    Community Member
    Options

    I can't find this option.

  • Jack.P_1P
    Jack.P_1P
    Options

    Hi @leizem:

    We've recently replied to your email, can you please take a look? Continuing the conversation there would be your best bet.

    Jack

    ref: GFP-22714-336

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