my icon is locked

AdrianGraf
AdrianGraf
Community Member
in 1Password in the Browser

Hi, my icon is grey and i cant access my passwords anymore. I have deleted the addon from firefox and have installed the password extension again. But on my desktop computer it is not working anymore. With myiphone i can access my passwords. Can you please help me?

1Password Version: Not Provided
Extension Version: 4.7.5.90
OS Version: Not Provided

Comments

  • Joy_1P
    Joy_1P
    1Password Alumni

    Hi @AdrianGraf, sorry to hear that you're having issues with 1Password on your desktop. Could you let me know what kind of computer you're using? What version of 1Password do you have? Does the app respond at all? Do you get any error messages?

    Looking forward to hearing from you!

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