Constantly losing sync between desktop and legacy chrome extension

agbaber
agbaber
Community Member
in 1Password in the Browser

Hi,

Long-time user of 1p and recently I've noticed I'm constantly losing sync between 1p desktop and the (legacy) chrome extension.

When this happens, auto-fills open new tabs instead of filling on the existing page.

The only fix I've found is to "Completely close" the desktop version and relaunch it, and then it works again for a day or so.

I do have another running Chrome profile that uses the "new" style chrome extension (v2.3.2) but I FAR prefer the legacy extension. Is having both what's causing my issue? Is there more info I can provide?

1Password Version: 7.9.4
Extension Version: 4.7.5.90
OS Version: mac OS 12.3.1 (21E258)

Comments

  • kevin.li
    kevin.li

    Hi @agbaber .

    I believe you have found the root of the issue yourself.

    Indeed, having both versions of 1Password in the browser will cause the issue, even if they are in a separate profile.

    After removing the current 1Password in the browser from the other profile, let me know how it goes.

This discussion has been closed.