I am not seeing any password prompts for login entries today. Anyone else?
1Password Version: 7.9.5.BETA-0Extension Version: 7.9.4.BETA-0OS Version: 12.2.1Referrer: forum-search:7.9.5.BETA-0
If you fully restart 1Password (Quit 1Password completely from 1Password in the menu bar) and Safari, does that improve your state of play?
Let me know, and if you're still running into trouble, I can dig in further with you!
I see the prompts in the login fields, but I don't see the extension icon next to the address bar in Safari. I've tried restarting 1Password and Safari. I even tried restarting my computer.
That doesn't sound like the experience we'd like you to have. Just as a quick first step, is the 1Password extension enabled in Safari's preferences? Let me know, and if it is, I can dig in further with you.
Yes, the extension is enabled.
Thanks for confirming. In that case, I'd like to ask you to create a diagnostics report from your Mac:
Attach the diagnostics to an email message addressed to [email protected].
With your email please include:
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
On a whim I tried disabling the extension and then enabling it. That was apparently the "kick" that the extension needed to show the icon next to the address bar. All good now.
Thanks for being engaged here.
@pcallies Sounds good! We'll be here if you need us.