BUG: 1Password Version 8 Safari Extension Missing - WORK AROUND

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lysander
lysander
Community Member
edited May 2022 in 1Password in the Browser

I just installed Version 8 and now have no Safari Extension. Cannot find it in App store.
How do I get back Safari functionalsity


1Password Version: 8.0
Extension Version: Not Provided
OS Version: macOS 12.3.1

Comments

  • Hey @lysander:

    You can download 1Password for Safari from here: 1Password for Safari on the Mac App Store

    Let me know how you get on with that!

    Jack

  • lysander
    lysander
    Community Member
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    I have the app but there is NO extension listed in Safari Preferences Extensions like there was for version 7.

  • john1027
    john1027
    Community Member
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    I can find it in the App Store but it will not install properly.

  • lysander
    lysander
    Community Member
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    It seems like the 1Password for Safari app is doing nothing. When I click the blue link to open Safari Preferences nothing happens.

  • lysander
    lysander
    Community Member
    edited May 2022
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    Fixed with the command listed:

    This appears to be a known bug with macOS and Safari Web Extensions,

    Close all open web browsers.

    Open the Terminal app on your Mac: https://support.apple.com/guide/terminal/open-or-quit-terminal-apd5265185d-f365-44cb-8b09-71a064a42125/mac

    Paste the following into Terminal and then press enter to run the command:

    /System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -f -R /Applications/Safari.app

    Open Safari and try to enable 1Password for Safari again.

  • edgrsanchez
    edgrsanchez
    Community Member
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    @lysander Your terminal command solved the issue for me. Thank you!

  • lysander
    lysander
    Community Member
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    edgr, glad it worked. Agilbits needs to fix the 1Password for Safari app.

  • john1027
    john1027
    Community Member
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    lysander's terminal command suggestion worked for me also.

    Not sure how this bug slipped by the techs before final release.

    Anyway, thanks for the help.

  • Woife
    Woife
    Community Member
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    I was shocked when the extension didn't work for me any more also. your terminal command fixed it for me too, many thanks!

  • Hi @lysander / @Woife / @john1027 / @edgrsanchez,

    Thanks for sharing the command to rebuild the Safari extension database. We've let our friends at Apple know about this behavior, but in the meantime, this would be the best solution if you do run into trouble.

    Jack

  • lysander
    lysander
    Community Member
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    This command is now built into the Troubleshooting menu of 8.7.1

  • Joy_1P
    Joy_1P
    1Password Alumni
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    @lysander That's correct! Our developers were able to add that to the app. Hopefully that will help with addressing the issue quickly for all users affected by this bug.

This discussion has been closed.