Hello, I'm usually good at following instructions, but they all lead to what the Team Member does to recover my PW, NOT what I do to request help. Please don't send me to the usual link - it's not for me, it's for the team member to recover.
FYI: I signed up via my Mac work computer. I don't have the app on my phone. I do have secret key print-out.
Thank you in advance.
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