"1Password can't verify that Safari should have access to your item"

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skatch
skatch
Community Member

I just opened a new Safari tab, hit cmd+/, selected a login and hit enter to autofill. I then was presented with this alert:

I don't understand what this means and which option I should pick?

(I'm also sort of irritated that I'm even having to post this, because this is a core feature that should just work. Why is 1Password is showing me some kind of alert and asking me to make a choice?)


1Password Version: 8.7.0
Extension Version: 2.3.3
OS Version: 12.3.1

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  • skatch
    skatch
    Community Member
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    Small correction: I hit cmd+\ to bring up quick access

  • DavidB
    DavidB
    Community Member
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    I was also very confused by this.

    As far as I can tell, the solution is to go to Safari > Preferences > Extensions and allow 1Password to always have access to all websites, as discussed here:
    https://1password.community/discussion/126244/safari-setting-always-allow-on-this-every-website

  • skatch
    skatch
    Community Member
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    Thanks @DavidB but this is a different issue. I've already granted 1Password access to all websites.

    This alert is a little different than the one in the thread you pointed to and appears under a different condition. It happened after taking the following steps:
    1. Open a new blank tab
    2. Press cmd+\ to bring up 1Password browser extension
    3. Search or select a site, and hit enter to autofill
    4. This should load the website and autofill the password. Instead it showed me that alert.

  • skatch
    skatch
    Community Member
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    Bumping this issue as it's easily reproducible. One of my common use cases for 1Password is using it as a website launcher after opening a new browser tab, and this is broken in v8. Here's a screen capture:

    In the above video, I've opened a new tab, brought up Quick Access, selected a site, and hit enter. Two problems:
    1. It shows an alert instead of just opening the website I selected.
    2. Even hitting the default "Fill Once" button doesn't do anything.

  • Dave_1P
    edited May 2022
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    @skatch

    Thank you for following up. Command-Backslash is the keyboard shortcut for filling in the browser but, since you don't have a website open yet to fill into, it sounds like you're looking for the Open & Fill function instead. Can you please try the following:

    1. Open Safari.
    2. Open a new tab.
    3. Press Shift-Command-Space on your keyboard to open Quick Access and search for an item. You'll notice "Open & Fill" next to that item instead of "AutoFill".
    4. Press Enter.

    Let me know if that helps. 😊

  • skatch
    skatch
    Community Member
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    Gotcha. I can confirm that I get the "Open & Fill" behavior when doing this via Quick Access.

    Can Command-Backslash work this way on empty tabs as well? (It would make sense, given that it brings up the UI that enables choosing a website to go to. And this is how v7 works, so hopefully there's no technical reason that it can't work this way.)

  • skatch
    skatch
    Community Member
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    Also FWIW that "Fill & Update Login" button makes me slightly nervous. I'm not sure what it's going to update, but I don't want to accidentally hit it & mess up saved login info.

  • Hey @skatch:

    Great question. Fill & Update Login saves the details of what app the Login item was filled into, so it will be automatically suggested next time.

    I'll share your thoughts about the behavior of ⌘+\ when pressed on an empty tab with the team!

    Jack

  • skatch
    skatch
    Community Member
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    Thanks @Jack.P_1P

    The “fill & update login” makes sense how you’ve explained it. I think it’s just confusing that it shows up as an option in this context, since I’m on an empty tab.

  • Dave_1P
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    @skatch

    I'm sorry for the confusion, our team is discussing continued improvements to Universal Autofill and hopefully this is a place where we can improve the wording and functionality in the future. Thank you again for your feedback. 😊

  • josmo
    josmo
    Community Member
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    I've had the same problem going on except with Brave browser - however when I use the fill & update login - from that point on it will try to use that specific username and password for all other site log ins - Then if I try the auto-fill again it will use the correct one. I really don't like this for more then just the inconvenience since it tries those creds on all sites the first time around. Anyone know the way to fix this? Thanks!

  • Hi @josmo:

    What you're seeing with Brave is a separate issue that hopefully should be sorted out very soon. Keep an eye out for updates!

    Jack

    ref: dev/core/core#16119

This discussion has been closed.