Response time from [email protected]
Gord_O
in Memberships
What are the metrics you strive for in responding to support emails.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Gord_O
What are the metrics you strive for in responding to support emails.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Comments
Team Member
@Gord_O
With large inflows of customers asking about 1Password 8 we are likely running behind in our replies. My apologies. I see your open request. I'll see if there is anything I can do to get a colleague to get a reply out to you.
ref: QWP-82496-313
@ag_tommy
Thanks, I appreciate you checking. The slow response has been very concerning.
Team Member
@Gord_O
My colleague Kaley has replied to you.
@ag_tommy
Thank you Sir for making that happen! I'm all good now.
Team Member
Excellent and my apologies once again on the long turn around time. Have a great evening!