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Upgrade to family plan from app store plan

kayocrd
kayocrd
Community Member
in Memberships

Hello, I'd like some help. I own the individual plan and would like to hire the family plan as a doo? i can't currently because it tells you that my subscription is managed by the app store. I canceled the plan. but I can not modify the plan by the site

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Comments

  • Ben
    Ben

    Hi @kayocrd

    Our billing team can help you switch from App Store billing to direct billing so that you can upgrade your membership. Please shoot them an email to support+billing@1password.com. 😃

    Ben

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