Just installed 1Password8. Using a family shared account.

dmoraschdmorasch
Community Member

How do I prevent 1Password from using the Private accounts? I want to ensure that all family members use only the family account.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Referrer: forum-search:1password8

Comments

  • joshua_1pjoshua_1p

    Team Member

    Hey @dmorasch

    I have reached out to you via email to prevent any confidential information from being exposed. Please respond to that email, and we can go from there.

    ref: GAD-53371-166

  • dmoraschdmorasch
    Community Member

    I am still seeing the entries for the Private vault and the Shared vault together. By default, when 1Password is opened on the Mac it shows duplicate entries (both private and Family vaults). I want to ensure that we are only using the Family vault.

  • BlakeBlake

    Team Member

    Hey again @dmorasch! 👋

    It looks like we've gotten things solved via email, but be sure to give us a shout if you notice anything else we can help with. 💙

  • swapswap
    Community Member

    Hi, I would like to know how this is done too. I want to ensure that all family members use only the family account.

    Thanks

  • joshua_1pjoshua_1p

    Team Member

    Hey @swap

    We will be happy to help you with this. To avoid sharing your account information here, can you send us an email to [email protected] from your account's registered email address so we can continue the conversation there?

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

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