1password not filling up username on specific site

Hi, I am not being able to fill up username using 1password on this bank site:

Any suggestion on how to make it work?

Please advise

I'm running 1password 8.7.1 on MacOs 12.4

1Password Version: 8.7.1
Extension Version: 2.3.3
OS Version: 12.4
Referrer: forum-search:macro.com.ar


  • Joy_1PJoy_1P

    Team Member

    Hey @pcassain, I was able to replicate the behavior you've described on the site you shared. I have reported the issue to our developers. Though I'm not exactly sure where the issue lies, there is certainly something strange going on. Hopefully there will be a fix for this in the future.

    For now, I recommend clicking the extension icon in your browser's toolbar, locating your login, and then clicking to Autofill it. From my testing, filling via that method works.

    I'm very sorry for the inconvenience, but I do hope the workaround can help until there's a better solution. I appreciate your patience. Let us know if you have any other questions.

    ref: dev/core/core#15926

  • pcassainpcassain
    Community Member

    Thanks for your reply.
    Username doesn't work clicking on the extension, however password works fine (clicking on the extension)
    Thanks for your support!

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file