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Forum Discussion
VirgilBoy
3 years agoContributor
1Password for Safari GONE!!
I am still on beta 8.8.0 and just discovered that 1PW for Safari has disappeared from the Safari menubar but is installed in the Applications folder! 1PW for Safari is version 2.3.5
Tried restart but still absent. Please advise, thanks...
1Password Version: 8.8.0
Extension Version: Not Provided
OS Version: 12.4
- Former Member
Why, thank you so much for this visual!! I did not realize that when solutions were offered referring to the "help" menu, that it meant that menu and not the menu inside my 1Password account. Yes, I have 1Password 8.7.3 for Mac, so I did go to the troubleshooting/fix safari extension link. My Mac is saying something is preventing the extension from being activated, but it does now show up in the extensions folder. I'll work on the problem of what is preventing it from being selected. Again, thank you so much!
- Former Member
Why, thank you so much for this visual!! I did not realize that when solutions were offered referring to the "help" menu, that it meant that menu and not the menu inside my 1Password account. Yes, I have 1Password 8.7.3 for Mac, so I did go to the troubleshooting/fix safari extension link. My Mac is saying something is preventing the extension from being activated, but it does now show up in the extensions folder. I'll work on the problem of what is preventing it from being selected. Again, thank you so much!
- 1P_Tommy
Moderator
@Georgiaborn
Which version of 1Password are you using? The option should be present in version 8. Perhaps that is the issue. Here is how it looks in version 8.
- Former Member
I also have 1PW in my iMac applications folder but no extension shows up in utilities, no icon on browser bar. It was there previously when I started my 1PW account about 2 weeks ago. I rebooted my computer one night and now the extension is gone. How do I get it back? The instructions in above post are not helpful for me: my 1PW account does not have a "help"button so I cannot select "troubleshooting-fix Safara\i extension". I only have "feedback and support" which has so far not been helpful.
- Jack_P_1P
1Password Team
Glad to hear the steps Peter shared worked for you @branchespark! Feel free to get in touch if there's anything else we can help you with in the future.
Jack
- Former Member
Oops. Sorry for the multiple posts. Content blocker (1Blocker) hid my replies and comments. Working after the suggestion above.
- Former Member
[deleted duplicate]
- Former Member
[deleted duplicate]
- Former Member
Same with Version 2.3.6 (20214). '1Password for Safari' installed but it does not show in the Extensions on Safari.