I was trying to sign up for a new website and I did it, but 1password did not prompt me to save the login
1Password Version: 8.7.1
Extension Version: 2.3.5
OS Version: Not Provided
1Password TeamHi DenalB,
Thanks for your help, as always.
Hi @jolian,
Do you see the 1Password icon in the toolbar area? What does it do when you click on it?
Can you also go to our testing website: Test Autofill? Do you see the 1Password icon in the input field? Let's type something inside the form. Do you see the inline menu suggestion of "Save in 1Password", as shown below:
In addition, can you share the website for us to test? Can you also let me know which browser you are using?
Looking forward to your reply.
Maybe the fields on the website were not detected. Did 1Password suggested a password in the password field?
What's the URL?
Hi @jolian !
Actually, there is no popup asking you to save the login. But there should be an inline question to save the login.
Did you see this question? But it popps up inline before account creation is done.
You can read more about it here:
https://support.1password.com/getting-started-browser/
I was trying to sign up for a new website and I did it, but 1password did not prompt me to save the login
\n\n1Password Version: 8.7.1
\nExtension Version: 2.3.5
\nOS Version: Not Provided
I was trying to sign up for a new website and I did it, but 1password did not prompt me to save the login
\n\n1Password Version: 8.7.1
\nExtension Version: 2.3.5
\nOS Version: Not Provided
Hi DenalB,
\n\nThanks for your help, as always.
\n\nHi @jolian,
\n\nDo you see the 1Password icon in the toolbar area? What does it do when you click on it?
\n\nCan you also go to our testing website: Test Autofill? Do you see the 1Password icon in the input field? Let's type something inside the form. Do you see the inline menu suggestion of \"Save in 1Password\", as shown below:
\n
In addition, can you share the website for us to test? Can you also let me know which browser you are using?
\n\nLooking forward to your reply.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-06-13T07:20:05.000-07:00","lastPublishTime":"2022-06-13T07:20:05.000-07:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:37026/message:37030","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:10":{"__typename":"Rank","id":"rank:10","position":9,"name":"Super Contributor","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:16587":{"__typename":"User","id":"user:16587","uid":16587,"login":"DenalB","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-01-13T07:34:42.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/legacyfs/online/onepassword_avatars/userpics/KATBUA9K0AFD.jpg"},"rank":{"__ref":"Rank:rank:10"},"entityType":"USER","eventPath":"community:cuxzj43862/user:16587"},"ModerationData:moderation_data:37029":{"__typename":"ModerationData","id":"moderation_data:37029","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:37029":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:16587"},"id":"message:37029","revisionNum":1,"uid":37029,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:37026"},"conversation":{"__ref":"Conversation:conversation:37026"},"subject":"Re: When I sign up for a new website, why does it not ask me to save it?","moderationData":{"__ref":"ModerationData:moderation_data:37029"},"body":"Maybe the fields on the website were not detected. Did 1Password suggested a password in the password field?
\n\nWhat's the URL?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"129","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-06-13T05:02:09.000-07:00","lastPublishTime":"2022-06-13T05:02:09.000-07:00","metrics":{"__typename":"MessageMetrics","views":1},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:37026/message:37029","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:37028":{"__typename":"ModerationData","id":"moderation_data:37028","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:37028":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:37028","revisionNum":1,"uid":37028,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:37026"},"conversation":{"__ref":"Conversation:conversation:37026"},"subject":"Re: When I sign up for a new website, why does it not ask me to save it?","moderationData":{"__ref":"ModerationData:moderation_data:37028"},"body":"It did not pop up!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"20","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-06-13T04:25:00.000-07:00","lastPublishTime":"2022-06-13T04:25:00.000-07:00","metrics":{"__typename":"MessageMetrics","views":5},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:37026/message:37028","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:37027":{"__typename":"ModerationData","id":"moderation_data:37027","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:37027":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:16587"},"id":"message:37027","revisionNum":1,"uid":37027,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:37026"},"conversation":{"__ref":"Conversation:conversation:37026"},"subject":"Re: When I sign up for a new website, why does it not ask me to save it?","moderationData":{"__ref":"ModerationData:moderation_data:37027"},"body":"Hi @jolian !
\n\nActually, there is no popup asking you to save the login. But there should be an inline question to save the login.
\n\n![\"\"](\"https://i.1password.com/media/getting-started-browser/inline-save.png\")
Did you see this question? But it popps up inline before account creation is done.
\n\nYou can read more about it here:
\nhttps://support.1password.com/getting-started-browser/
