FF upgrade broke 1pass

tb582
tb582
Community Member
edited June 2022 in 1Password in the Browser

Running FF 101.0.1 (64-bit) on mac - and now 1pass says that it can't run b/c its not in my applications folder (which it is) I've tried removing the browser ext and reinstalling it but when I attempt to open it it just says on Loading....

1Password 7
Version 7.9.5 (70905003)

and 1passX 2.3.5

1Password Version: Not Provided
Extension Version: 2.3.5
OS Version: mac 12.4

Comments

  • Jack.P_1P
    Jack.P_1P

    Hi @tb582:

    That definitely doesn't sound like the experience we want you to have with 1Password. If you're still running into trouble with 1Password 7, I'd like to ask you to create a 1Password 7 diagnostics report from your Mac:

    Sending Diagnostics Reports (Mac)

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

This discussion has been closed.