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Incorrect Date format

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Comments

  • 1Passerby1Passerby
    Community Member

    +1

    This does not only happen with the creation and modification dates but also with all the fields, including expiry dates and dates of birth! The bug has been around for quite some time and both on the Mac OS app and the browser extension. On iOS it works normally and aligns to the regional setting. Please fix this...

  • 1Passerby1Passerby
    Community Member

    This is still a problem for me on 1Password for Mac 8.9.13 (80913040) and the Firefox extension (2.5.1).
    It is a VERY annoying issue.



  • 1Passerby1Passerby
    Community Member

    I have been struggling with the same issue for quite some time and I truly hope it will be finally fixed. All dates across 1P (Mac) and browser extension are in MM/DD/YYYY format even though the overall regional setting is DD/MM/YYYY.

    Mac OS Ventura 13.1 (22C65)
    Firefox extension 2.5.1

  • andrew.l_1Pandrew.l_1P

    Team Member

    @vishalsheth,

    The suggestion to try different regions it to help troubleshoot and determine if folks are experiencing the same behaviours. I agree the date format setting should take precedence here. 🙂

    @1Passerby,

    Sorry to hear you're not seeing these changes reflected in your app. Could you try a different region and making these adjustments while the app is open? Let me know if that produces better results!

  • 1Passerby1Passerby
    Community Member

    Hi @andrew.l_1P, I have tried with different regions, while the app is open and also double checked by quitting and reopening the app, but nothing changes. The date format remains MM/DD/YYYY, no matter which region is selected in the System Settings. And BTW, I am on a 24-hour time setting but 1P is stuck on AM/PM.

  • gothickgothick Junior Member
    Community Member

    Just confirming that with 8.9.13 on Mac I'm seeing that this has finally been fixed for me: date format is now dd/mm/yyyy and time format is 24hr, as is set in my System Preferences (macOS 11.7.2). Thanks!

  • andrew.l_1Pandrew.l_1P

    Team Member

    @1Passerby,

    Thanks for trying those steps, sorry to hear the issue persists. If you're open to continuing the search, I'd like to ask you to create a diagnostics report from your Mac:

    You can attach it to an email addressed to [email protected] that includes a link to this thread and your username. You'll receive an automated reply for that with a Support ID number which you can post here. That way I can link our conversations and we can take a look under the hood!

    @gothick,

    Thanks so much for the confirmation! I'm glad to hear things are displaying well on your end. 🎉

  • 1Passerby1Passerby
    Community Member

    Hi @andrew.l_1P,

    Here it is: [#IHM-91488-255]

    Thank you,
    1Passerby

  • SnescoSnesco
    Community Member

    @andrew.l_1P I reported my use case:
    [#GMC-82841-421]

    Thanks.

  • andrew.l_1Pandrew.l_1P

    Team Member
    edited January 21

    Thank you both, I can confirm we've received them and you'll hear back as soon as possible if you haven't already. 🙂

    ref: IHM-91488-255
    ref: GMC-82841-421

    For other folks in this thread still seeing mixed results, try switching your region to Europe > United Kingdom and let me know if that helps. We're continuing to investigate this region/date format behaviour internally so thanks for sharing your results and your ongoing patience!

    ref: dev/core/core#8747

  • BusterBillBusterBill
    Community Member

    Switching region to Europe > United Kingdom displays 1P dates and times as I would like to see them.


  • andrew.l_1Pandrew.l_1P

    Team Member

    Thanks for testing that out and sharing your results, @BusterBill, much appreciated!

    ref: dev/core/core#8747

  • hsaferhsafer
    Community Member

    +1 from me - I just got bitten by this in 1Password version 8.9.13 on macOS 13.1.
    When editing a secure note, the field for entering a date is in DDMMYYYY format, but when I finish editing, the date is displayed as MMDDYYYY. The "created" and "modified" dates are also in MMDDYYYY format. Looking forward to this being fixed.

  • GreyM1PGreyM1P

    Team Member

    @hsafer

    Can I ask what Region your Mac is currently set to in System Settings > Language & Region?

  • hsaferhsafer
    Community Member

    Here is a screenshot of all the settings in Language & Region.

  • GreyM1PGreyM1P

    Team Member

    @hsafer

    Thanks for confirming that. Right now, it seems that if the Region is set to United Kingdom, dates will show as dd/mm/yyyy with 24-hour time, but for any other region, it'll use mm/dd/yyyy and 12-hour time.

    Our development team are investigating why this is and are looking to address it as soon as they can.

  • hsaferhsafer
    Community Member

    Thanks for the update @GreyM1P . It does sound odd, as others have mentioned. I look forward to seeing this fixed.

  • Dave_1PDave_1P

    Team Member

    Thanks again for reporting the issue. 🙂

    -Dave

  • vishalshethvishalsheth Junior Member
    Community Member

    Why is there even a suggestion to use system format? I feel that could be an option but also allow your format directly. Like today is 19th January 2023 so options should be as follows.
    1) 19 January 2023
    2) 19 Jan 2023
    3) DDMMMYYYY
    4) MMMDDYYYY
    5) YYYYMMMDD
    And all possible formats. I'm interested that month should be in alphabets so there's no confusion for dates. This should work with all regions in the world.
    You can also add galaxy time format of you're planning to get subscribe from there too.(this is on a lighter note).

  • andrew.l_1Pandrew.l_1P

    Team Member

    Hi @vishalsheth, apologies if I misunderstood the first time you posted this. It sounds like you would prefer to see an option to choose date formats within 1Password itself, is this correct? I'd be interested in understanding your use case better and how this would benefit you compared to the app using the system date format. Let me know and I'd be happy to record your feedback. 🙂

  • vishalshethvishalsheth Junior Member
    Community Member

    @andrew.l_1P
    It’s simple. The system could have any format or region. I’m interested in the date format that’s DDMMMYYYY. I may have changed my system format or for keyboard. The month has to appear in words only. So if I’m reading date on any format I cannot read the date wrong. The date could be fed in any format but still reads the same. I’m concerned with what’s displayed and how data is feed.

  • hsaferhsafer
    Community Member

    My impression is that many apps use the system format. That would be sufficient for me, though I take @vishalsheth 's point.
    @andrew.l_1P

  • vishalshethvishalsheth Junior Member
    Community Member

    @hsafer
    It should be. But my main interest is to have date and year in numbers but month in words. There are times if we go by system where I may be using small format but here I would like to see the complete date to avoid any miss reads.
    Intact I’ve also suggest to be able to sheet on export of different documents.

  • andrew.l_1Pandrew.l_1P

    Team Member

    Thanks for these additional details and your input @vishalsheth and @hsafer!

    I've forwarded these points to our Product team for their consideration, let me know if you have any questions. 🙂

    ref: PB-30639574

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