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Upgrade to 8 Fr. 6

PJAndrea
PJAndrea
Community Member
edited July 2022 in Memberships

Password 6 crashes OS 12.4, only mini works. Want to upgrade and migrate without losing all passwords to Password 8. Help

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Referrer: forum-search:password 6 crashes, only mini works. Want to upgrade and migrate to 8. Help

Comments

  • ag_tommy
    ag_tommy

    @PJAndrea

    Please email us using support+tradein@1password.com. Be sure to include a copy of your license details. There may be discounts available to you and while you're there we can help guide you along.

  • PJAndrea
    PJAndrea
    Community Member
    edited July 2022

    1Password 4 is only license I have a copy of. The 1password 6 crashes if I try to open it. The mini 6 shows up on top bar of my iMac OS 12.4. I want to be assured that there is a way to migrate the ton of data that I have in the mini to the new 1Password 8 (before I purchase 1Password 8).

    ref: I have removed the license key you provided. Please include that in your email submission. ~ ag_tommy

  • ag_josephine
    ag_josephine
    1Password Alumni

    @PJAndrea

    Once you write in to the support Team, they will be able to have a better look at the issue and help you migrate your data.

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

This discussion has been closed.