LICENSE_NOT_FOUND in activate.json when entering license key

i319

Hi,

after installation of 1password on Windows 7, when I enter the license key a "activate.json" file gets downloaded and the activation of 1pasword fails.
The content of the file is the following:
{"status":"LICENSE_NOT_FOUND"}

What can I do?

Thanks,
Bruno

khad

Please email us so we can better assist you: support@ agilebits .com

For your own sake, we prefer to handle licensing matters privately rather than on a public forum since we may need to ask you for your license key or other order details in order to look it up.

Thanks!

Bieleke

Well it seems there are more troubles like this on windows installs...
Can you guys please fix this ?

http://screencast.com/t/TPKLvg54

Bieleke

The same troubles as the first message above, the license json is empty with the same license not found error

khad

I see you already emailed us, @Bieleke, and Ben already replied. We'll continue to work with you via email until everything is resolved so we aren't duplicating efforts. :)

MBS-89612-172