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Forum Discussion
Need to toggle Firefox 1Password Extension off and on every time you launch firefox 103 on the Mac
Every time firefox restarts, I need to manually disable, then enable the extension to get it working again. This has been going on for numerous iterations of firefox.
1Password Version: 7.9.5
Extension Version: 2.3.7
OS Version: 12.4
Browser:_ Firefox
Hey @boston! Sorry for the delay in getting back to you about this. It is very strange that you have to disable and enable the extension each time you launch Firefox. To investigate what may be going on, I'd like you to reproduce the behavior and send over the following:
- The extension console log: https://support.1password.com/cs/extension-console-log/
- A diagnostics report: https://support.1password.com/diagnostics/
Attach the logs and diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
* A link to this thread: https://1password.community/discussion/132135/need-to-toggle-firefox-1password-extension-off-and-on-every-time-you-launch-firefox-103-on-the-mac#latest
* Your forum username: bostonYou should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!
