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Gift card balance not used. AGAIN!

sKip_247
sKip_247
Community Member
edited August 2022 in Memberships

A while ago, I bought a $50 gift card. My current balance is $39.12.
Even though I indicated that the credit should be used for future bills, I got an email today that my account, again!, is frozen.
Guys, I'm getting tired of it, it's really annoying!

I need help to reactivate my account please.

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Comments

  • Ben
    Ben

    Hi @sKip_247

    I'm sorry to hear you're having trouble applying your gift card to your outstanding balance. To protect your privacy, send all billing or account-related questions directly to us by email:

    Email 1Password Support

    The 1Password forum is a public space. You should never share personal information here. If you email us, we can securely verify your account and get you help more quickly.

    Thank you!

    Ben

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