Unable to upgrade from an individual account to Teams

manelettomaneletto
Community Member

I looked up how to upgrade from an individual account to a family or Teams account and their proposals are to look into the sidebar and invite people. However in my account there is no option on how to uprade the account.
Another detail is that I susbcribed to 1password through App store.
any help here?
Thank you in advance


1Password Version: 8.0
Extension Version: Not Provided
OS Version: Win10
Browser:_ chrome
Referrer: forum-search:upgrade account

Comments

  • BenBen AWS Team

    Team Member

    Hi @maneletto

    Thank you for your interest in using 1Password with your team! With App Store subscriptions it isn't possible to change from one account type to another. Our billing team would be happy to help you get switched over to a direct subscription so that this will be possible. You can reach them via email using this link:

    Contact Us

    I hope that helps!

    Ben

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