Enabling MFA opens lots of browser windows

dstaylor
dstaylor
Community Member
edited August 2022 in 1Password in the Browser

I turned on MFA for 1Password (family edition). The next time I opened my browser it asked me to login. But before I could enter my password it opened another window, then another, another, etc. I never had a chance to login, forget using Authy for MFA. This happened in Edge, Chrome, and Firefox. I cleared Edge browser data and it still happened. I finally used a private browser session to log into the 1Password site and disable MFA. Now things seem to be back to normal.

Is there some additional step I missed to keep my browsers from continuously spawning new tabs? I'm using pfBlocker on my firewall; but even with that turned off the browsers still went "new tab" crazy.

1Password Version: 8.8.0
Extension Version: 2.3.7
OS Version: Windows 10
Browser:_ Edge, Chrome, Firefox
Referrer: forum-search:mfa

Comments

  • ag_mike_d
    ag_mike_d

    Hello @dstaylor,

    Thanks for taking the time to write in and report this behaviour. This is a know issue the that the team is currently working to resolve.

    In the meantime, if you'd like to re-enable MFA, but run in to a similar problem, can you follow the below steps to resolve this:
    1. Lock the 1Password app.
    2. Open Preferences (click 1Password in the menu bar then Preferences).
    3. Click Browser.
    4. Turn off Connect with 1Password in the browser.
    5. Unlock app and authenticate.
    6. Open your browser and unlock 1Password in the browser with your password and authenticate.
    7. Repeat steps 2-4, but turn on the setting.

    Please let us know if you have further questions or need additional assistance. We'll be here to help!

    ref: dev/core/core#14622

This discussion has been closed.