To protect your privacy: email us with billing or account questions instead of posting here.

Hello, I left Russia more than half year ago because of war, cant change my billing adress

Options
512tr
512tr
Community Member
in Memberships

I cant change my billing address and credit card details. Is there a chance I can continue to use 1password?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided
Referrer: forum-search:billing

Comments

  • Jack.P_1P
    Jack.P_1P
    Options

    Hi @512tr:

    Please reach out to us via email directly at support@1password.com mentioning your situation. We're unable to discuss account specifics here on the Support Community. After emailing in, you'll receive a reply from BitBot with a support ID that looks like [#ABC-12345-678]. Post that here, and I'll be able to make sure your message got to the right place.

    Jack

  • 512tr
    512tr
    Community Member
    Options

    Will do, thank you Jack!

  • ag_tommy
    ag_tommy
    Options

    On behalf of Jack, you're welcome.

This discussion has been closed.