I upgraded my account to a family account an now I see both accounts under my add account menu.

desoare

How do I get rid of the old account from that menu. It has the same email address. I can see it in everywhere: Mac, iPhone, iPad. Everywhere!

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Fereidoon9Javaheri

I opened a family account and now want to delete my previous personal account. How do I do that?

joshua_1p

Hey @desoare

We will be happy to help you with this. To avoid sharing your account information here, can you send us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there?

After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

Looking forward to your message!

joshua_1p

Hey @Fereidoon9Javaheri

We will be happy to help you with this. To avoid sharing your account information here, can you send us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there?

After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

Looking forward to your message!