Deleted 1Password 7 and now no Dropbox…

kpfen
kpfen
Community Member
in Families

Downloaded 1Password 8 and deleted 1Password 7 which it appears I was too hasty to do so as now I’m missing some logins that must have been linked to my old primary vault. Thought I had everything in personal but apparently not unless something else is going on.
So am I just screwed now for those items or is there any way to recover them?

Comments

  • Jack.P_1P
    Jack.P_1P

    Hi @kpfen:

    Reaching out to us directly via email at support+tradein@1password.com would be best, as our dedicated migration team would be able to help you get everything into your 1Password account. Mention the situation you're having, and my colleagues there will be able to help you out. Thanks!

    Jack

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