I have osx 12.5.1. My 1PW shortcut is no longer showing in safari. I didn't uninstall it.

jdreifus
jdreifus
Community Member
edited September 2022 in 1Password in the Browser

I am using OSX 12.5.1. My 1PW shortcut is no longer showing in my safari browser. When I click Safari/Preferences/Extensions it no longer shows there. What should I do?

Thanks!

1Password Version: 8.9.4
Extension Version: Not Provided
OS Version: 12.5.1
Browser:_ Safari
Referrer: forum-search:not in osx safari

Comments

  • Jack.P_1P
    Jack.P_1P

    Hi @jdreifus:

    Thanks for reaching out about this! If you quit Safari fully, then open 1Password for Mac and choose Help > Troubleshooting > Fix Missing Safari Extension from the menu bar, then relaunch Safari, does that improve your state of play? Let me know.

    Jack

  • jdreifus
    jdreifus
    Community Member

    that worked! thanks!

  • andrew.l_1P
    andrew.l_1P

    On behalf of Jack you're very welcome, @jdreifus! We're here to help if you have any questions in the future. 😊

This discussion has been closed.