How do I switch from in-app purchase to direct purchase - apple to 1password
Hello,
I have a 1password subscription that I bought few years ago via my apple subscription. Upgrading it to a family option has been a nightmare, and i haven't been still been able to do it.
Now I want to go to directly buying the subscription via 1password billing rather than apple. How do I do that?
Best Regards,
Michael.
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Referrer: forum-search:switch from in-app purchase to direct purchase via 1password
Comments
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Hello @Michaelamb! 👋
I recommend sending an email to support@1Password.com so that our support team can help you change your subscription and assist with upgrading to 1Password Families. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂
-Dave
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