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How do I switch from in-app purchase to direct purchase - apple to 1password

Michaelamb
Michaelamb
Community Member

Hello,
I have a 1password subscription that I bought few years ago via my apple subscription. Upgrading it to a family option has been a nightmare, and i haven't been still been able to do it.
Now I want to go to directly buying the subscription via 1password billing rather than apple. How do I do that?
Best Regards,
Michael.


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Referrer: forum-search:switch from in-app purchase to direct purchase via 1password

Comments

  • Hello @Michaelamb! 👋

    I recommend sending an email to support@1Password.com so that our support team can help you change your subscription and assist with upgrading to 1Password Families. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

    -Dave

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