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No Shared Vault in 1Password 8 on iOS

TheLedZepplin
TheLedZepplin
Community Member
edited October 2022 in Memberships

Just installed it. A shared vault is nowhere to be found. When I added my account the Shared Vault was in the list of accounts to add. That makes no sense. It prompts for a password, neither my subscription password nor the password from the person that shared the vault with me works.

iPhone 12 Pro Max

1Password Version: 8.9.5
Extension Version: Not Provided
OS Version: iOS 15.5
Browser:_ Not Provided

Comments

  • GreyM1P
    GreyM1P

    Hi @TheLedZepplin

    If you saw something additional in the list of accounts when you signed in, it's possible that you have another account, or have used one before. I would suggest in this case that you email support+forum@1password.com with a link to this discussion and our team can take it from there. It's better if we don't have account-related discussions in public.

    You'll get a reply from BitBot, which will include a conversation number that looks like [#ABC-12345-123] – please post that here so that I can connect the dots. :)

    — Grey

This discussion has been closed.