1Password does not autofill in the safari browser (No items to show)

thoughtfulflow
thoughtfulflow
Community Member
in 1Password in the Browser

So, I have been having problems with 1Password on safari as well. I am not sure if anyone else had the same issue (I very briefly went through the posts). Even though I have a password saved in the vault, 1Password does not suggest me an autofill. It just says no items to show. I have attached a screenshot of the Instagram login. I tried several methods found on different posts but nothing seems to be working.

Please help me.

1Password Version: 8.9.4
Extension Version: 2.3.8
OS Version: macOS 12.5.1
Browser:_ safari

Comments

  • maxbug
    maxbug
    Community Member

    In your 1Password entry for Instagram, have have you saved the Instagram login URL in the website field? I believe that 1Password needs the website field to make a suggestion.

  • steph.giles
    steph.giles

    Hey @thoughtfulflow,

    Can you let us know the URL that is saved within your Instagram item? As @maxbug suggested, this will need to match the login page URL.

    Alternatively, the steps below to manually save your login may help:

    1. Visit the sign-in page for Instagram
    2. Enter your username and password. Don’t click Sign In.
    3. Right-click the 1Password icon in your browser’s toolbar and choose Save Login.
    4. Give the login a name, choose a vault, then click Save.

    I hope this helps!

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