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My family subscription has renewed (charge) but today I am frozen

Community Member
edited October 2022 in Families

Is there something I need to do - the account is frozen but the only way I see to re-activate it is to use the subscribe option - but I have already paid on the 27th.

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  • GreyM1PGreyM1P

    Team Member

    Hi @davegarratt

    I can see that you've emailed us about this matter, and it's best to continue that in private since it relates to your account, so I'll close this thread and one of the team will reply to you as soon as they can. :)

This discussion has been closed.