1Password logo not signing me into PNC Bank

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larrybreit
larrybreit
Community Member
in 1Password in the Browser

When I click on the 1Password logo in the sign on screen, it takes me back to the PNC home screen. I can get it to fill in using the old manual method (CTRL - ). Is this a 1Password problem or something that I should contact the bank about?

1Password Version: 8.9.5
Extension Version: 2.3.8
OS Version: Windows 10
Browser:_ Firefox
Referrer: forum-search:PNC Bank

Comments

  • ag_timothy
    ag_timothy
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    Hi @larrybreit, thanks for joining us on the community forum!

    I can see we have an issue open with the development team to investigate the filling behavior on the PNC site. Currently you can, as mentioned, use keyboard commands to help fill or, turn Show autofill menu on field focus on under Autofill settings. My apologies for any trouble here.

    Thanks again!

    ref: dev/core/core#7036

  • larrybreit
    larrybreit
    Community Member
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    ag_timothy, if you need screen shots or anything, please let me know.

  • steph.giles
    steph.giles
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    @larrybreit thank you so much, we will be in touch if we need any more information 🙂

This discussion has been closed.