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Former Member
3 years ago

extension for safari 16.1 breaks

extension for safari 16.1 fails to show username and password in the extension app, and fails to show the 1P icon in username / password form fields. reinstalling extension or restarting safari allows the extension to work once or twice, but stops working within minutes of reinstall or restart. I even tried locking and unlocking the extension, but it's now stuck on Locked

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided
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  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @tiburonmax,

    I'm sorry for the trouble you are having with 1Password in the browser. I think it would be useful if we could take a closer look at some logs and what may be going wrong.

    I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

    Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

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extension for safari 16.1 fails to show username and password in the extension app, and fails to show the 1P icon in username / password form fields. reinstalling extension or restarting safari allows the extension to work once or twice, but stops working within minutes of reinstall or restart. I even tried locking and unlocking the extension, but it's now stuck on Locked

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=safari%2016.1%20extension

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extension for safari 16.1 fails to show username and password in the extension app, and fails to show the 1P icon in username / password form fields. reinstalling extension or restarting safari allows the extension to work once or twice, but stops working within minutes of reinstall or restart. I even tried locking and unlocking the extension, but it's now stuck on Locked

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
\nReferrer: forum-search:safari 16.1 extension

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extension for safari 16.1 breaks","moderationData":{"__ref":"ModerationData:moderation_data:66875"},"body":"

Hey @tiburonmax,

\n\n

I'm sorry for the trouble you are having with 1Password in the browser. I think it would be useful if we could take a closer look at some logs and what may be going wrong.

\n\n

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

\n\n\n\n

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

\n\n

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

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