1Password on Mastodon

To protect your privacy: email us with billing or account questions instead of posting here


Change Password

trosefltrosefl
Community Member

This is ridiculous. How hard should it be to change my password? Help is useless. I did a search and received outdated information here
https://support.1password.com/change-account-password/
These instructions are not valid.
Sign in to your account on 1Password.com.
Click your name in the top right and choose My Profile.

There is not a My Profile option!
I went to settings, there is a Security Tasb... seems like a good place. Apparently not for 1 Password.

Please just make it simple!

If I didnt have time invested in 1 Password, I would go purchase something else.


1Password Version: 8.9.8
Extension Version: Not Provided
OS Version: Windows 10
Browser:_ Chrome
Referrer: forum-search:Where did you hide the change password function

Comments

  • jeiddjeidd
    Community Member

    The instructions work fine for me. I logged into my account, clicked on my name and there's a "My profile" entry that is clickable.

  • Dave_1PDave_1P

    Team Member

    @trosefl

    It sounds like you're inside of the 1Password app and not on 1Password.com (in your browser). Can you try these steps:

    1. Open your browser (such as Chrome).
    2. Log in to your 1Password account on 1Password.com (in the browser, not the app).
    3. Click on your name in the top-right corner.
    4. Click My Profile.
    5. Click Change Password.

    Let me know if that helps. 🙂

    -Dave

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Image
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file