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TMEI's avatar
TMEI
New Contributor
4 months ago

Re: Unable to create a passkey on SwissID website

Same here tested on iOS 18.5 (beta) und macOS 15.5 (beta). Passkey get's stored in 1P but website throws an error.

1 Reply

  • FrankyO1P's avatar
    FrankyO1P
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hi klieber,

    Thanks for sharing your solution and extra details regarding other environments!

    I'm glad to hear you were able to resolve the issue. 🙂

    Franky

  • klieber's avatar
    klieber
    Occasional Contributor
    2 years ago

    OK, so thank you to 1Password support, who helped me solve the issue. I use i3wm, which isn't a full desktop environment. I hadn't configured a policykit agent in my i3wm config file, so there was nothing for 1Password to interact with from a polkit standpoint.

    Once I installed lxpolkit and added:

    'exec --no-startup-id /usr/bin/lxpolkit &'

    to my i3 config file, now 1Password properly unlocks via system auth.

    Note there are many different polkit agents - lxpolkit is merely one of them. Gnome has one, MATE has another, etc. So if you end up in a similar situation, pick whatever one aligns best with your own environment.

  • klieber's avatar
    klieber
    Occasional Contributor
    2 years ago

    FrankyO1P - thanks for the reply. I had already submitted a support ticket ([#FXP-81245-773])

    Appreciate the assistance.

  • FrankyO1P's avatar
    FrankyO1P
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hi klieber,

    Thanks for bringing this to our attention. This is an interesting issue and I would love to investigate into this issue further.

    Could you send an email to support+linux@1Password.com?

    With your email please include:

    We'll look forward to hearing from you.

  • klieber's avatar
    klieber
    Occasional Contributor
    2 years ago

    So either this isn't working, or I don't understand how to trigger the UI to let me use PIN-verified security keys. When 1Password is locked, the only system-related option I see to unlock it is the fingerprint icon on the password bar:

    When I click on that, it just shakes angrily at me and eventually says "that didn't work. check your password and try again."

    However, I have the key+PIN working correctly for both system-auth and polkit-1 in PAM:

    Any help appreciated.

  • AliH1P's avatar
    AliH1P
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hey klieber

    I apologize for any miscommunication- system authentication is supported. 1Password delegates authentication to PAM and should inherit support for any authentication method used by your device.

    With that said, it appears that U2F keys may require some additional configuration to work with 1Password.

    Looking forward to hearing how things go.

    Ali

  • klieber's avatar
    klieber
    Occasional Contributor
    2 years ago

    Thank you - I will give that a try. Also, to help me understand: when you say using a U2F key is unsupported, how does that reconcile with "1Password supports unlocking via system authentication"? Is system-auth not system authentication?

    What system authentication methods does 1Password support?

  • AliH1P's avatar
    AliH1P
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hey klieber, thanks for reaching out to us.

    I understand you're looking to configure 1Password to use system auth with a U2F security key. While this isn't something that's currently supported - one of our developers was actually able to set this up recently by adding a rule to to /etc/pam.d/polkit-1:

    auth sufficient pam_u2f.so cue origin=pam://hostname appid=pam://hostname

    Let me know if that helps at all!

    Ali

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The new \"Sign in with\" popup displays my options (eg: sign in with Google) but they are always greyed out.
\n

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=%22Sing%20in%20with%22%20options%20are%20there%20but%20greyed%20out

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The new \"Sign in with\" popup displays my options (eg: sign in with Google) but they are always greyed out.
\n

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
\nReferrer: forum-search:\"Sing in with\" options are there but greyed out

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me!"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1754925418145":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1754925418145","value":{"title":"Query Handler"},"localOverride":false},"ModerationData:moderation_data:79255":{"__typename":"ModerationData","id":"moderation_data:79255","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:79255":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:79255","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:79253/message:79255","revisionNum":1,"uid":79255,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:79253"},"conversation":{"__ref":"Conversation:conversation:79253"},"subject":"Re: \"Sing in with\" options are there but greyed out","moderationData":{"__ref":"ModerationData:moderation_data:79255"},"body":"

Hi @robwinston, that is strange. Could you try the following to see if it helps?

\n\n
    \n
  1. Right-click on the 1Password icon in your browser's toolbar and select Settings.
    2. \n
  2. Scroll down to Autofill.
    3. \n
  3. Turn off all the options under Autofill.
    4. \n
  4. Turn on all the options.
    5. \n
  5. Go back to your website, look for the \"Sign in with...\" prompt, and see if you can save your login.
    6. \n
\n\n

If you are still unable to select the login, please let us know the URL of the website you're on.

\n\n

Next, please open the 1Password app, search for the login, and take a screenshot of it for us. Here's an example: https://share.cleanshot.com/dm7URc

\n\n

Lastly, please grab a screenshot of the vaults enabled in your extension settings:

\n\n
    \n
  1. Right-click on the 1Password icon in your browser's toolbar and select Settings.
    2. \n
  2. Scroll down to Accounts & Vaults.
    3. \n
  3. Take a screenshot of that entire section.
    4. \n
\n\n

Looking forward to hear from you again.

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iPassword Version 2.5.0
\nExtension Version 2.5.0
\nOS Version - Windows 11 Pro Version 22H2 Build 22621.519
\nBrowser Chrome

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