Since I don't have access to your account information here on the public forums, I recommend sending an email to [email protected] so that our support team can take a look at the situation and advice appropriately. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂
Comments
Team Member
Hello @Poldet! 👋
Since I don't have access to your account information here on the public forums, I recommend sending an email to [email protected] so that our support team can take a look at the situation and advice appropriately. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂
-Dave
Hi Dave!
Problem solved. RTF… :-)
I migrated my data from 1Password manually to my family account. So I have no Problem left…
Thank you very much!
Best regards,
Detlev
Team Member
@Poldet
I'm happy that you were able to get everything working. 😊
-Dave