Forum Discussion

r8ders2k's avatar
r8ders2k
Frequent Contributor
3 years ago

Pre-filled in address information

Mea culpa if this has been asked before, but for some odd reason, whenever I go to add my address for a purchase, the suggested address is a Canadian address and not mine as expected. And this has been going on for quite sometime... These screenshots are from Paddle and Twocanoes websites.

Is there a way to clear/delete this info?


1Password Version: 8.9.12
Extension Version: 2.4.1
OS Version: macOS Ventura
Browser:_ Safari

browser extension

3 Replies

  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    r8ders2k

    That would make sense! Glad you found the cause. If you ever need anything from us at 1Password Support, please do contact us. We'll be here to help. :)

  • r8ders2k's avatar
    r8ders2k
    Frequent Contributor
    3 years ago

    Think I found the issue, I never deleted the sample Personal or Business profiles.

  • Former Member's avatar
    Former Member
    3 years ago

    Hey r8ders2k, could you go to our test form https://fill.dev/form/identity-simple and see if you still get that suggestion? If so, can you click on the 1Password icon in your browser's toolbar and then take a screenshot of the suggestions from there?

    With that, we'll get a better idea of where the address you're seeing is coming from.