Synch problems between windows app and chrome extension

maplegate62626
maplegate62626
Community Member
edited January 2023 in 1Password in the Browser

I am new to 1Password, using the Chrome extension v2.5.1 and 1Password windows app v8.9.7.0. I am finding that if I change a site password using the app, the extension's data is not getting synched, and vise versa. Is there a way to force one or the other to refresh its copy of the vault? Until I get more comfortable with these tools and how to change a site's password, I have taken to copying the old and new pswds into a scratch text document, not ideal....

1Password Version: 8.9.7.0
_Extension Version: 2.5.1
_OS Version: Win 10 pro
Browser: Chrome 108.0.something
_Referrer: forum-search:Synch problems

Comments

  • steph.giles
    steph.giles

    Hey @maplegate62626,

    We would expect these changes to be pretty instant. However, you can force a sync by locking and unlocking your 1Password.

    If this is something you are seeing frequently there may be a deeper issue here, can you let me know if this is an ongoing problem?

This discussion has been closed.