I created an account this morning for a two week trial membership. I then stumbled on a groupon coupon for a 50% discount for the first year on a new membership. Can this coupon be used after I have created the account or do I need to delete the account and create it again?
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Hello @mjs560! 👋
Since I don't have access to your account information here on the public forums, I recommend sending an email to [email protected] so that our billing team can take a look and advise further. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂