1password has stopped recording new logins.

bertilak
bertilak
Community Member
in 1Password in the Browser

Windows 11, Edge browser.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

Comments

  • bertilak
    bertilak
    Community Member

    1password version: Whatever got installed when I downloaded it from the 1pasword web page. Where would I find the version number?
    Extension version: 2.5.1
    OS: Windows 11
    Browser: Edge

  • steph.giles
    steph.giles

    Hey @bertilak,

    I'm sorry for the trouble.

    Can you start by letting me know if you can see a 1Password icon in your browser toolbar? If yes, can you sign in and see your items?

    When you go to a page to save a login, you should see a 'Save in 1Password' prompt appear beneath a field when you start typing, can you confirm if this is the case for you?

    Any information would be really helpful!

  • bertilak
    bertilak
    Community Member

    Hi. Thanks for the reply.

    It is now working fine. I must have been doing something wrong, but all is now OK.

  • steph.giles
    steph.giles

    Thanks for the update @bertilak, let us know if there's anything else we can help with.

This discussion has been closed.