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Forum Discussion

Former Member's avatar
Former Member
3 years ago

1password has stopped recording new logins.

Windows 11, Edge browser.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

  • Thanks for the update @bertilak, let us know if there's anything else we can help with.

  • Former Member's avatar
    Former Member

    Hi. Thanks for the reply.

    It is now working fine. I must have been doing something wrong, but all is now OK.

  • Hey @bertilak,

    I'm sorry for the trouble.

    Can you start by letting me know if you can see a 1Password icon in your browser toolbar? If yes, can you sign in and see your items?

    When you go to a page to save a login, you should see a 'Save in 1Password' prompt appear beneath a field when you start typing, can you confirm if this is the case for you?

    Any information would be really helpful!

  • Former Member's avatar
    Former Member

    1password version: Whatever got installed when I downloaded it from the 1pasword web page. Where would I find the version number?
    Extension version: 2.5.1
    OS: Windows 11
    Browser: Edge