TouchID in browser not working and desktop app unlock not syncing with browser
Whenever I try unlocking 1Password in my Brave browser, touchID isn't prompted at all. So I have to manually enter the password.
Not only this, but if I unlock 1Password from the Desktop app, it won't sync with Brave so I have to unlock it twice which is frustrating.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided
Referrer: forum-search:TouchID in browser not working and desktop app unlock not syncing with browser
Comments
-
Hey @amaaneth, sorry about your experience with the extension in Brave. It's possible that you are running into a known issue that had severed the extension's connection to the app. The good news is that our developers have recently released a fix for this in 1Password 8.9.15. Could you check to see if you are running 1Password 8.9.15?
If you're running an older version of 1Password, please follow the steps below to update the app:
How to keep 1Password up to date
After that, please restart your computer, open your Brave browser, and test things out. Let us know if you are still running into trouble!
0 -
I had the same issue and indeed it went away with 8.9.15
0 -
That's excellent news that the trouble disappeared campagnolo88.
0 -
Yep it started working again. Thank you!
0 -
@amaaneth, on behalf of Tommy you are most welcome.
0
