Read first: Previous version support information

1Password 6 standalone shows "Trial Expired" after updating to macOS Ventura 13.2.

helloeno
helloeno
Community Member
in 1Password 3 – 7 for Mac

I have been able to use (add new entries and edit etc) the standalone version before updating to Ventura 13.2. Now there is a "Trial Expired" tab showing on the top right of the App. Please advise what to do.

I am also using 1Password 7 on my iPhone from the same vault stored on Dropbox. iPhone version works fine.

1Password Version: 6.8.9
Extension Version: Not Provided
OS Version: macOS Ventura 13.2
Browser:_ Safari
Referrer: forum-search:1password 6

Comments

  • Dave_1P
    Dave_1P

    Hello @helloeno! 👋

    I'm sorry that you're not able to edit items using 1Password 6 for Mac. 1Password 6 received its last update in 2018 and is no longer supported. That being said, please send an email to support+forum@1Password.com and our support team will try to help as far as possible. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

    -Dave

This discussion has been closed.