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tried to change from family to individual v.8 but said name existed already

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DougP
DougP
Community Member

just got v.8 but had v.7 expired trial that we could not roll over to v.8 so in you system somewhere is the same e-mail address for both. Will uninstalling v.7 cancel all that account info there or is there some way else to get v.8 to individual (took family in error)??? thx


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